New Clients
Welcome to Valley Animal Hospital & Pet Resort.
If you are a new client to Valley Animal Hospital & Pet Resort, please click here to receive a Free Intial Health Exam! Please call the office today to schedule your pet's appointment.
For your convenience, here are some helpful tips to assist you during your first visit.
- Call for an appointment. We prefer to schedule you in advance to ensure you and your
pet receive the best service. Our phone number is 256.881.8899.
- Arrive 10 minutes early. This will give our receptionist time to verify your information in
the computer and show you into an exam room.
- If your pet has received medical care at another hospital, please have the previous
veterinarian fax a copy of your pets medical records to 256.885.0448, so that we may
review them in advance of your visit.
For your convenience, please download and complete our New Client Information Sheet.
Please
bring this to your first visit.
Payment Options
We make every effort to charge reasonable and fair prices for our services and products and to
apply those charges to your account accurately. Some fees vary depending on your pet's
weight, such as boarding, spaying, neutering, and bathing, so feel free to call for price
estimates over the phone. But keep in mind, quotes and estimates are not binding unless in
writing and then only for ten days. If you should find a mistake on your account, please notify us
of the discrepancy. Often times the mistake can be cleared up on the phone and our
embarrassment usually exceeds your dissatisfaction.
Be aware that when you leave your pet with us your pet's health and well-being is our primary
concern. Therefore, unless you tell us otherwise, in advance and in writing on your check-in
sheet, we are going to treat your pet in our best medical judgment while he/she is in our custody
and care and such charges will be reflected on your invoice. We make every effort to make
you, our clients, happy so that our business will continue to grow through your referrals. We
strive to provide the very best in companion pet care for your pet within your needs and abilities.
We gladly accept cash, checks (with proper identification), Visa, MasterCard, American Express,
Discover, and our hospital's EZ Pay plan.
